Question 1

Is Doktochain a blockchain platform?

Accepted Answer

No. Doktochain is not a blockchain or crypto platform. The name combines "doctor" with "chain of care" — meaning the coordinated chain between clinic, patient, pharmacy and specialist. Under the hood we use a standard hash-chained audit log so records are tamper-proof, but there are no tokens, wallets or public ledgers.

Question 2

Who is Doktochain for?

Accepted Answer

Doktochain is built for small-to-mid-sized Canadian clinics, doctors, nurse practitioners, allied-health providers, dentists and licensed pharmacies. A free patient portal is included so booked patients can find your practice, request appointments and refills, and complete intake online.

Question 3

What does Doktochain replace for a clinic or pharmacy?

Accepted Answer

Doktochain consolidates your appointment scheduler, EMR, telemedicine tool, e-prescribing, online intake forms, billing/claims, patient messaging and (for pharmacies) inventory and POS into a single bilingual cloud platform.

Question 4

Is Doktochain available across Canada?

Accepted Answer

Yes. Doktochain operates across all Canadian provinces and territories, in English and French, with provincial-plan billing support and PIPEDA-aligned data handling.

Question 5

Is Doktochain secure and compliant?

Accepted Answer

Doktochain is PIPEDA-aligned and aligned with provincial health-information privacy laws. Data is encrypted in transit and at rest, role-based access is enforced at the database level, and every record access is written to a tamper-proof, hash-chained audit log. SOC 2 is in progress.

Question 6

How does my clinic get started?

Accepted Answer

Visit doktochain.ca/for-business, choose your role (provider, clinic, or pharmacy), upload your licence and credentials for verification, configure your services and availability, and start accepting bookings — typically within 1 business day.

Refund and cancellation policy